King’s Website Privacy Policy and Use of Cookies

Introduction

The King’s website uses various analytics companies to help analyse how visitors use this site. These companies use “cookies” to collect standard internet log information and visitor behaviour information in an anonymous form. No personally identifiable information is collected about you unless you explicitly submit that information via a fill – in form on this website. So if we need personal info from you – for example your email address to register for events, or to add a blog comment – we will ask for it and you will have the option to provide it or not.

The anonymous information generated by these cookies about your use of this website (including your IP address) is transmitted to the company. This information is then processed to compile statistical reports on website activity for kingschester.co.uk only. We use these reports to evaluate aggregate visitor usage so that we can optimise the content, and its marketing, to better meet your needs.

We will not link, or seek to link, an IP address with the identity of a computer user. In fact, we will not associate any data gathered from this site with any personally identifiable information from any source, unless you explicitly submit that information via a fill – in form. The external companies will not associate your IP address with any other data held by them. In summary, your anonymity is safe.

When Personal Information is submitted

If you have registered for events, submitted a blog comment or used the contact form, your name and email address and potentially other non – specific demographic information is requested (for example, your language preference, gender and location). We do this firstly to ensure you are not a robot or spammer, and secondly because the more information we have on actual people (as opposed to cookies), the better we can understand what content is of interest to readers. If at any time you wish your personal information to be removed from this site, simply use the contact form and email the Bursar; we will carry out your request at the earliest opportunity. Note that in removing your personal details all your associated content is deleted – such as any blog comments you may have made.

3rd Party Tracking cookies

Third party cookies are used on our articles when you press any of the share icons underneath the item. Once shared, the cookies belong to the third – party of the sharing location (e.g. Twitter, Google, Facebook etc). These cookies are no longer controlled by The King’s School. If you wish to use these social tools to share articles, our advice is to set your browser always to block 3rd – party cookies. The sharing icons will still work, but no visitor data is sent to the third parties.

Further Information

For further information about how the companies we use implement cookies and IP address data, see: http://www.google.com/intl/en/analytics/privacyoverview.html and here https://newrelic.com/privacy.

Online payment terms and conditions

Please read these terms carefully before using the online payment facility. If you do not accept these terms do not use this facility but contact us for information on alternative payment methods. If you use the online payment facility on this website you agree to accept these terms and conditions.

All payments and refunds are in pounds sterling.

The King’s School cannot accept liability if payment is refused or declined by the credit/debit card issuer. In the event that payment is declined by the card issuer we will attempt to contact you, but we are under no obligation to bring this fact to your attention. Please contact your card issuer if you are in doubt whether payment has been deducted from your account.

The School will not charge for processing debit card payments but will add a 2.5% handling charge to credit card payments.

Refunds where applicable will only be made to the debit/credit card account used for the original transaction

Any items/tickets purchased will be despatched by first class Royal Mail up to 2.30pm on the working day of receipt, or on the following working day if received after 2.30pm.

The King’s School will not be liable for any losses/damages whatsoever resulting from the use, inability to use, or the results of use of this website, any websites linked to this site, or information or material contained in this or any other such site.

The School cannot guarantee that this website will be compatible with all hardware and software which may be used by visitors to view this site and accepts no liability for any inability to access this website due to any such incompatibility.

Security

The King’s School online payment processing system is provided by Barclaycard Merchant Services. All credit and debit card payments will be processed through their secure system. The King’ School does not collect or store any account details submitted  by users of this online payment system, and the School cannot be held liable if any person using the site fails to protect their account details and information when making payments on this site.